Privacy Policy | TT Global Consulting

TT Global Consulting respects your privacy and is committed to handling personal data in a responsible, transparent and secure way.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, use our services, participate in training, access TTGC Workspace, or otherwise interact with TT Global Consulting.

We believe technology should create clarity and control — not unnecessary dependency. The same principle applies to personal data. We aim to collect only what we need, use it for clear purposes and protect it with appropriate care.

1. Who we are

TT Global Consulting provides consulting, digital development, infrastructure, DevOps, cloud solutions and IT education services.

For the purpose of this Privacy Policy, “TT Global Consulting”, “we”, “us” or “our” refers to the organisation responsible for the website, TTGC Workspace and services provided under the TT Global Consulting name.

Contact:
TT Global Consulting
Email: privacy@ttglobalconsult.com
Website: https://ttglobalconsult.com
Business location: Thailand

If you have questions about this Privacy Policy or how we handle personal data, you can contact us using the details above.

2. Scope of this Privacy Policy

This Privacy Policy applies to personal data we process in connection with:

visits to our website;
use of TTGC Workspace;
enquiries sent through forms, email or other contact channels;
consulting and advisory engagements;
software, infrastructure, cloud and DevOps projects;
IT education, workshops, courses and training programmes;
business development, proposals and client communication;
supplier, partner and professional relationships;
recruitment or professional collaboration enquiries;
legal, accounting and administrative obligations.

This Privacy Policy also applies to the TTGC Workspace portal, including any client, partner, learner or project-related workspace provided by TT Global Consulting.

TTGC Workspace may be used for project collaboration, documentation, communication, training material, resource access, project follow-up, support or other services connected to our consulting and education work.

This policy does not cover third-party websites, platforms or services that we do not control.

3. Our role: controller and processor

Depending on the situation, TT Global Consulting may act either as a data controller or as a data processor.

We act as a data controller when we decide why and how personal data is processed. This may apply when you contact us, visit our website, use TTGC Workspace, become a client, attend training, subscribe to updates or communicate with us directly.

We may act as a data processor when we process personal data on behalf of a client as part of a consulting, development, infrastructure, cloud, DevOps, workspace or training engagement. In those cases, the client normally determines the purpose and means of processing, and our processing is governed by the relevant agreement with that client.

4. Personal data we may collect

The personal data we collect depends on how you interact with us.

4.1 Contact and enquiry data

When you contact us, submit a form or request information, we may collect:

name;
email address;
phone number;
organisation name;
job title or role;
country or region;
message content;
information about the service you are interested in.

4.2 Client and project data

When we work with clients, we may process:

business contact details;
project communication;
meeting notes;
requirements, decisions and documentation;
access-related information required for a project;
technical information about systems, environments and workflows;
billing, contract and administrative information.

We avoid collecting personal data that is not needed for the project.

4.3 Training and education data

When we deliver courses, workshops or educational programmes, we may process:

participant names;
email addresses;
organisation or institution affiliation;
attendance information;
course communication;
submitted assignments or exercises, where applicable;
assessment or feedback information, where relevant to the engagement;
certificates or completion records, where agreed.

The exact data processed depends on the course format and the requirements of the organisation or educational institution.

4.4 Website and technical data

When you visit our website, certain technical information may be collected automatically, such as:

IP address;
browser type and version;
device type;
operating system;
pages visited;
referring website;
approximate location based on technical data;
date and time of visit;
server logs and security logs.

This information is used to operate, secure and improve the website.

4.5 Communication data

If you communicate with us by email, meeting tools, messaging platforms or other channels, we may process:

contact details;
message content;
attachments;
meeting notes;
scheduling information;
follow-up communication.

4.6 Supplier and partner data

If you are a supplier, partner, contractor or professional contact, we may process:

name;
contact details;
organisation;
role;
payment or invoicing information;
contract and communication records.

4.7 TTGC Workspace portal data

When you use TTGC Workspace, we may process personal data connected to your account and use of the portal, such as:

name;
email address;
organisation or client affiliation;
user role or access level;
login and authentication records;
workspace membership;
project, course or resource access;
uploaded documents or submitted material;
comments, messages or collaboration activity;
support requests or portal-related communication;
technical logs, security logs and usage records.

The exact data processed depends on how TTGC Workspace is configured for your organisation, project, course or engagement.

We use this data to provide access to the portal, manage permissions, support collaboration, deliver services, protect the platform and maintain a secure and reliable workspace environment.

5. Special categories of personal data

We do not intentionally collect sensitive personal data unless it is necessary for a specific purpose and handled with appropriate safeguards.

Sensitive personal data may include information such as health data, biometric data, religious beliefs, political opinions, union membership or other protected categories under applicable law.

You should not send us sensitive personal data unless we specifically request it and there is a clear reason for doing so.

Users should not upload sensitive personal data, confidential information or highly restricted material to TTGC Workspace unless it is necessary for the relevant project, course or engagement and they have the right to share it.

6. How we collect personal data

We may collect personal data:

directly from you when you contact us;
through website forms;
when you create or use a TTGC Workspace account;
through email, meetings or calls;
through client or project communication;
from organisations or educational institutions that arrange training;
from clients where we act as a processor;
from publicly available professional sources, where relevant and lawful;
through technical logs when you use our website, workspace or services.

7. Why we process personal data

We process personal data for the following purposes.

7.1 To respond to enquiries

We use contact information and message content to respond to questions, provide information and follow up on potential projects or training requests.

7.2 To provide consulting and technical services

We process personal data when needed to deliver consulting, software development, infrastructure, cloud, DevOps, security, documentation, support or advisory services.

7.3 To deliver education and training

We process participant and course-related data to plan, deliver and evaluate training, workshops, courses and programme-level education.

7.4 To manage client relationships

We use business contact and communication data to manage proposals, contracts, meetings, project follow-up, documentation and ongoing client support.

7.5 To operate and secure our website and systems

We process technical data and logs to keep our website and systems secure, detect abuse, troubleshoot errors and improve performance.

7.6 To improve our services

We may use feedback, communication and general usage information to improve our services, training content, website, TTGC Workspace and internal processes.

7.7 To meet legal and administrative obligations

We process certain information for accounting, tax, compliance, legal claims, contract management and business administration.

7.8 To communicate relevant updates

Where appropriate, we may contact clients, partners or professional contacts with relevant service updates, resources or information. We do not aim to send unnecessary marketing communication.

7.9 To provide and manage TTGC Workspace

We process personal data to create and manage user accounts, provide access to TTGC Workspace, assign roles and permissions, support collaboration, deliver project or training resources, handle support requests and maintain the security and reliability of the portal.

We may also process technical and activity data to prevent unauthorised access, troubleshoot issues, improve the portal and ensure that users only access the information and resources relevant to their organisation, project or engagement.

8. Legal bases for processing

Depending on the applicable law and the context, we may rely on one or more of the following legal bases:

Contract: when processing is necessary to provide services, manage a project, provide workspace access or fulfil an agreement.
Legitimate interests: when processing is necessary for reasonable business purposes, such as responding to enquiries, securing systems, improving services, managing workspace access or maintaining client relationships.
Consent: when we ask for permission for a specific purpose, such as certain types of marketing or optional data collection.
Legal obligation: when processing is required for accounting, tax, regulatory or legal reasons.
Vital or public interest: only in rare cases where applicable law allows or requires it.

Where consent is used, you may withdraw your consent at any time.

9. Cookies and similar technologies

Our website and TTGC Workspace may use cookies or similar technologies to operate properly, manage login sessions, improve user experience, analyse basic website performance or support security.

Cookies are small files stored on your device. Some cookies are necessary for the website or workspace to function. Others may be optional and used for analytics or preferences.

Where required, we will ask for your consent before using non-essential cookies.

You can also control cookies through your browser settings.

10. Analytics

We may use privacy-conscious analytics tools to understand how visitors use our website, improve content and identify technical issues.

We may also use limited technical and usage information from TTGC Workspace to maintain reliability, troubleshoot problems, improve usability and protect the portal.

Where possible, we prefer tools and configurations that minimise unnecessary tracking and reduce the amount of personal data collected.

We do not use analytics to build intrusive profiles of visitors or workspace users.

11. How we share personal data

We do not sell personal data.

We may share personal data only where necessary and appropriate, including with:

service providers that help us operate our website, TTGC Workspace, email, hosting, storage, security, analytics or business systems;
professional advisors such as accountants, lawyers or auditors;
clients, where relevant to a project or training engagement;
educational institutions or organisations arranging training;
authorities, regulators or courts where legally required;
suppliers, contractors or partners involved in delivering a service.

Where service providers process personal data on our behalf, we expect them to handle it securely and only for the agreed purpose.

Where TTGC Workspace is used as part of a client, project or training engagement, relevant account, access, activity or submitted information may be visible to authorised users within the same organisation, workspace, course or project.

We do not make TTGC Workspace content publicly available unless this is clearly intended by the nature of the resource or agreed with the relevant client or user.

12. International transfers

TT Global Consulting may work with clients, suppliers, systems and service providers in different countries.

This means personal data may be processed or stored outside your country of residence, including outside Thailand, the European Economic Area or other regions with specific data protection rules.

When personal data is transferred internationally, we aim to use appropriate safeguards, such as contractual protections, careful supplier selection and security measures appropriate to the nature of the data.

13. Data retention

We keep personal data only for as long as necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

the type of data;
the nature of the relationship;
project or contract requirements;
legal, tax or accounting obligations;
the need to resolve disputes or enforce agreements;
security and operational requirements.

Data connected to TTGC Workspace is kept for as long as needed to provide the portal, support the relevant engagement, maintain project or training records, meet legal or contractual obligations, protect the security of the platform or support continuity of service.

When a workspace, project or course ends, we may delete, export, anonymise or archive relevant data depending on the agreement, the nature of the data and applicable legal or operational requirements.

When personal data is no longer needed, we delete it, anonymise it or securely archive it where appropriate.

14. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

access control;
secure authentication practices;
encryption where appropriate;
backups;
system monitoring;
least-privilege access;
secure configuration;
staff awareness;
careful supplier selection;
documentation and operational procedures.

For TTGC Workspace, we also use access controls, authentication, user permissions, logging and operational safeguards to help protect workspace content and prevent unauthorised access.

Users are responsible for keeping their login details secure and for using TTGC Workspace in accordance with any applicable instructions, agreements or acceptable use requirements.

No system can be guaranteed to be completely secure, but we work to reduce risk and handle personal data responsibly.

15. Data minimisation

We aim to collect and process only the personal data that is necessary for a clear purpose.

This reflects our broader approach to technology: systems should be understandable, maintainable and proportionate to real needs.

16. Children’s personal data

Our website and services are primarily intended for organisations, professionals, students in formal education settings and business contacts.

We do not knowingly collect personal data from children for general marketing or website purposes. If we process information about students or younger participants as part of an educational engagement, this is normally done in cooperation with the relevant institution or organisation and subject to appropriate safeguards.

Where TTGC Workspace is used in an educational setting, access and processing should be managed in cooperation with the relevant organisation or educational institution.

17. Automated decision-making

We do not use personal data for automated decision-making that produces legal or similarly significant effects on individuals.

18. Your rights

Depending on where you are located and which laws apply, you may have rights in relation to your personal data.

These may include the right to:

request access to your personal data;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
object to certain types of processing;
request restriction of processing;
request data portability;
withdraw consent where processing is based on consent;
complain to a relevant data protection authority.

To exercise your rights, contact us using the details in this Privacy Policy.

We may need to verify your identity before responding to a request.

For data processed through TTGC Workspace as part of a client, project or educational engagement, we may need to coordinate with the relevant client, organisation or institution before responding to certain requests.

19. Rights under the GDPR

If the General Data Protection Regulation applies to our processing of your personal data, you may have specific rights under the GDPR, including access, rectification, erasure, restriction, objection, data portability and the right to lodge a complaint with a supervisory authority.

If you are located in the European Economic Area, you may contact your local data protection authority if you believe your rights have not been respected.

20. Rights under Thailand’s PDPA

If Thailand’s Personal Data Protection Act applies to our processing of your personal data, you may have rights under the PDPA, including rights to access, correction, deletion, restriction, objection, portability and withdrawal of consent where applicable.

You may contact us to make a request regarding your personal data.

21. Client systems and third-party data

In some consulting, infrastructure, DevOps, cloud, software or TTGC Workspace projects, TT Global Consulting may access client systems or data as part of the engagement.

In these situations, we aim to follow the agreed scope, security requirements and access controls. We do not use client data for unrelated purposes.

Clients remain responsible for ensuring that they have the necessary legal basis and internal authority to provide access to systems or personal data involved in a project.

Where a client, organisation or educational institution provides access to TTGC Workspace for its users, that organisation may also have responsibilities for informing users, managing access and ensuring that uploaded or shared information is appropriate.

22. TTGC Workspace

TTGC Workspace is a portal operated by TT Global Consulting for selected clients, partners, learners or project participants.

The portal may be used to provide access to project information, documentation, learning material, resources, communication, collaboration spaces, support or other services connected to our consulting and education work.

Access to TTGC Workspace is normally limited to authorised users. We use roles, permissions and technical controls to limit access to relevant content.

Users should not upload personal data, confidential information or sensitive material to TTGC Workspace unless it is necessary for the relevant project, course or engagement and they have the right to share it.

23. Confidentiality

We treat client information, project material, technical documentation, workspace content and personal data with appropriate confidentiality.

Where necessary, confidentiality obligations may also be covered by contract, non-disclosure agreement or data processing agreement.

24. Third-party services and links

Our website, TTGC Workspace or communication may include links to third-party websites, platforms or services.

We are not responsible for the privacy practices of third parties. You should review their privacy policies before providing personal data to them.

25. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, TTGC Workspace or business operations.

The updated version will be published on our website with a revised “Last updated” date.

26. Contact us

If you have questions about this Privacy Policy, how we handle personal data or how to exercise your rights, please contact us:

TT Global Consulting
Email: privacy@ttglobalconsult.com
Website: https://ttglobalconsult.com
Location: Thailand